The Growth Spot Podcast If you’ve never heard Holly Stiel speak, you are truly missing out. I had the pleasure of speaking with her on “The Growth Spot” podcast about her career! This clip about following your gut gives me goosebumps. Only you know what is best for you! Don’t let the perception of what...Read More
The Why, the What and the How of Attracting this Key Demographic Many of my clients and friends in executive positions with top hospitality players tell me that catering to the senior market has never been high on their agendas. It was millennials that garnered all the attention because of their lifetime value. However, what...Read More
Looks like Route 66 is coming to an end in more ways than one… Bill and I will continue on Route 76 AKA Highway 40 through Arkansas, and Tennessee before we land in North Carolina. Some of the relics and highlights of the decimated debris that is left of Route 66 are shown here....Read More
I have to admit Route 76 is so hip, so today, so NOW! Route 66 is so yesterdays news. A faded recollection of past glory. It really is a wonderful reminder not to hold on to the past. Here we are, just Standing on the corner in Winslow, Arizona Here are a few lyrics from...Read More
It has been a while since I have been inspired to write a blog on customer service. Who could have imagined inspiration would hit at a Highway 5 roadside Mini Mart while making a pit stop on the way to Los Angeles?Read More
Recently, I had an experience which gave me a more profound understanding of the challenging behaviors I present in my Spirit in Service seminar.Read More
I was inspired to write about simplicity when I saw a sign in a grocery store that was not simple and not particularly warm and fuzzy, either.Read More
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