Looks like Route 66 is coming to an end in more ways than one… Bill and I will continue on Route 76 AKA Highway 40 through Arkansas, and Tennessee before we land in North Carolina. Some of the relics and highlights of the decimated debris that is left of Route 66 are shown here....Read More

  Because I am 71 and Bill is 75, I am thinking about our trip across the country on Highway 40 as “Route 76”. As parts of the Old Route 66 are now Highway 40, it seems not only names, but times are changing … and as a sign of the times, we start this...Read More

I had a recent experience booking a reservation in a restaurant, 12 days in advance for a weeknight, that annoyed me so profoundly...Read More

I loved this recent blog written by my friend Nanci Sherman, www.cureforthecommonhotel.com I think she speaks...Read More

This is the last in my series of "V" posts in July—Vegas, Valued, Vending, Vision and Vitamix. For those of you that follow my Facebook posts, you may...Read More

In my month of “V” words, I want to spend a little time on one of my favorites, Vision. I love the idea of visioning what we desire and manifesting it, even if we don’t know exactly how it is going to happen. I developed this idea early on in my career as a concierge...Read More

I got inspired to make July the month of V’s, so enjoy Vegas, Valued, Vending, Vision and Vitamix. My friend Dr. Toni Galardi, the Lifequake Doctor (www.Lifequake.net), always says that B. F. Skinner had it right when he said human beings need intermittent reinforcement in order to successfully move forward. In other words, people need...Read More

I got inspired to make July the month of V’s, so enjoy Vegas, Valued, Vending, Vision and Vitamix. In late April, the Pan-American Concierge Congress was held in Las Vegas. The Las Vegas Concierge were amazing hosts and made sure we saw as many of the treasures that Las Vegas has to offer in a...Read More

I just attended a lecture by my friend, Dr. Toni Galardi (www.lifequake.com). It was titled, “Abodanza—The Seven Secrets I Learned From My Italian Grandmother” and it is about how to handle whatever life throws at you. The first of Toni’s Grandmothers’ seven secrets states that we should try to make a personal connection with everyone...Read More

My friend Nanci Sherman, www.cureforthecommonhotel.com, and I are playing with the idea of adopting pet peeves in order to transform people’s thinking about them. Here is my pet peeve of the moment. I hope someone is taking notes… What is up with all these high-tech hotel rooms? Maybe front desks should allow guests the option...Read More