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holly@thankyouverymuchinc.com
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Month

April 2015
30
Apr

Something Fishy: Service comes in many forms

April 30, 2015,
Excellence in customer service means making things easy, pleasurable, accessible and memorable.
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15
Apr

Make Them Happy

April 15, 2015, ,
In the world of hospitality,the best way I know to make guests happy is to connect with their emotional needs and cravings.
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02
Apr

Humor Journals as a Service Strategy

April 2, 2015, ,
Journaling enhances our ability to be great observers, and it is only by paying attention that we excel at any service-oriented position.
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