Recently, a close friend that is going through a transition temporarily moved into my home. Lucky for me, Diana just so happens to be a professional chef. While watching her cook, I have learned many amazing techniques to quickly create delicious meals with simple ingredients. (A side note: Amazingly, I have lost 5 pounds since...Read More

Over the years, I have developed a number of techniques for managing conflict resolution and customer relations. One of the most valuable that I like to share in my trainings is letting go of being right for which I coined the phrase “Being Right Is The Booby Prize.” It is a time management tool that...Read More

For this post,  I’d thought I’d share some inspiration that came my way…. The Installation of Love on the Human Biocomputer Tech Support: Yes, how can I help you? Customer: Well, after much consideration, I have decided to install Love.  Can you guide me through the process? Tech Support: Yes. I can help you.  Are you ready to...Read More

I recently experienced a disappointment where one member of a Board of Directors wanted me to speak to their association and another did not.  The person that wanted me to speak is a close friend of mine, loves my work and sees tremendous value in it.  The other person might not have seen the value...Read More

Working with my peers in Dubai and Qatar brought to life the prayer I have been saying several times a day for years. A few years ago I came across a small book at a flea market called, “The Prayer Of Jabez: Breaking Through to the Blessed Life.” It caught my attention because I had...Read More

I have seen some fabulous hotel suites over the years. Many of them are stunning or outright outrageous, like the $42,000 a night Bridge Suite at The Atlantis, Dubai. Or the exquisite beyond compare Dolder Grand in Switzerland.  I don’t feel jaded, just experienced. Getting me to scream “Wow” was a surprise when I viewed...Read More

I love traveling and being exposed to the sites, sounds and tastes of different cultures. Being in the UAE gave me an opportunity to see luxury on a grand scale, down to the dates I was gifted from the concierge at The Burj Al Arab, which announces itself as the worlds most luxurious hotel. I...Read More

At the invitation of the Dubai Tourism Authority, I recently traveled to the United Arab Emirates for a speaking engagement. I was really looking forward to the trip, including my flight with Emirates Airlines and a seat in Business Class. I had heard about the airline’s legendary service for quite some time and was looking...Read More

Lately I have been thinking about how being curious is a key to so many things in life—curiosity to travel, try new things, meet people, grow and continue to learn and be inspired. Without curiosity, life is simply same old same old. In my classes, I teach curiosity in combination with listening and questioning. I...Read More

Have you ever taken the time to look at the word Pet Peeve? What is a peeve anyway? Well, in this case, I have a pet peeve and it has to do with amenities left for guests in hotel rooms. I am always grateful for any and all forms of kind gestures and welcoming experiences...Read More