Category

Communication
I am pretty fascinated with the way phones are answered and voice mail messages asking people to leave a message are crafted.
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Our customers are real, live, feeling human beings. The goal is to make a connection with them and to have a sincere desire to help.
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The key to a life well lived—pay attention, be open, appreciate, and for heavens sake, ENJOY IT!
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Some practical tips for parents to share with their children in the event they are lost.
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How many companies would miss out on an employee with a spirit to serve this huge?
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Brilliant taglines that reinforce what hospitality is all about.
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If you try and do everything for yourself, you may miss out on the help and blessings that are available all around you.
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The need for better communication is the number one challenge that workshop participants want to address when I consult in organizations.
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