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Home
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HollyNow! Online Training
The Art And Science Of The Hotel Concierge
Neon Signs of Service
A to Z: How to Get the Best From Your Hotel Concierge
Videos
Contact
Day
November 4, 2016
04
Nov
Turning Complaints Into Compliments
November 4, 2016
HollyStiel
Personalized Service
,
Service Culture
,
Spirit of Service
It’s important to remember that we can use our deep desire to serve and our problem-solving skills to save the day, turning complaints into compliments.
Read More
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