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Home
Services
Online Training
Keynotes
Workshops
Consulting
Coaching
Client List
Blog
Success Stories
Event Planners
Products
HollyNow! Online Training
The Art And Science Of The Hotel Concierge
Neon Signs of Service
A to Z: How to Get the Best From Your Hotel Concierge
Videos
Contact
Month
July 2016
21
Jul
True Wisdom
July 21, 2016
HollyStiel
Communication
,
Inspiration
An NPR interview with Norman Lear recently inspired me with a piece of profound and simple wisdom.
Read More
05
Jul
The Power of Being Proactive
July 5, 2016
HollyStiel
Collaboration
,
Connection
,
Diplomacy
The concept of proactive customer service, or anticipating customers' needs before they ask for assistance, has been around for decades.
Read More
Recent Posts
Stiel and Steadman Podcasts
“No Mud, No Lotus” Quote by Thich Nhat Hanh
The Innovative Hotelier podcast Interview
The Growth Spot Podcast
Seniors Will Save Hospitality
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Sheila Davis
on
A Glitch On Route 76
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A Glitch On Route 76
Debra Paul
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A Glitch On Route 76
Debra Paul
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A Glitch On Route 76
Kathy Langley
on
Turn Right at Highway 40 and Keep Going Straight for Two Weeks
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