Sam Walton’s 10 Rules for Building a Successful Business

Many people have strong feelings about Wal-Mart stores. They range from “I will never walk in one” to “I love to shop there.” I don’t have strong feelings one-way or the other; I just wish I had bought stock in the company years ago. When Walton died in 1992, the family’s net worth approached $25 […]

The Wendy

I like to post blogs that are personal and thoughtful in nature as well as business oriented. This one is very personal. I share it to remind us to savor the moment and Carpe diem. Six years ago, I decided to stop dying my hair and to allow it to grow out naturally. I knew […]

We Are All Volunteers

I recently spent a week at a retreat center on the big Island of Hawaii. I was with a group of women taking time out to commune with nature and honor all the amazing energy that particular Island holds. The Hawaiian myths, especially the ones about the Goddess Pele—the Hawaiian Goddess of the Volcano known […]

Communicate Through Haiku

I received a book in the mail entitled Stellar Service—Merge Now with Wow to Create Customers for Life! by Craig Harrison. I have known Craig for many years through The National Speakers Association and have always thought he was a great guy doing good work. His new book is excellent and I recommend that you […]

Time: What’s It All About Anyway

Lately I keep asking the question “What’s it all about?” I find the older I get the less I know. The conversations I am having with my girlfriends these days are usually about what does it all mean? It doesn’t seem that long ago that all we talked about were boys and whether or not […]

Generation Gap

As my husband and I we were checking out of an Inn on the central coast of California, we asked the front-office agent for directions. Showing her a driving map of an area we wanted to explore for photo opportunities, I was totally unprepared for her response. She looked up at us briefly and said […]

A Snapshot in Time

Gratitude for the Moment My husband Bill, an extraordinary professional photographer (www.aptonphoto.com), asked me to help him title some of his photos for an upcoming exhibition. While it could have turned out to be just one more item on my to-do list, it became a magically memorable moment. Working collaboratively to name his photos was in […]

MAXimize your employee’s performance through targeted incentives

Every once in a while, I really enjoy indulging in a hamburger with all the fixings at a restaurant near my home. On the last visit, I was very impressed by the customer service skills of my waiter, Max, and the rest of the staff that were all between the ages of 17 and 25. […]

Having A Romance With Your Job

When speaking in Miami last November, I was working with the Miami Convention and Visitors Bureau whose slogan is “Miami Begins With Me.” I love that slogan, not only because it was created by my favorite blogger, Bruce Turkel, but also because it says so much with so few words. It is also in complete […]

Making Sense Of It All

Over the holidays, I met a very interesting character named Donnie Tash. Donnie, a close friend of an old friend of mine, recently designed and developed an awesome website called The Psychic Library. The entertaining and informative site assists viewers in making sense of a wide range of metaphysical subjects we have heard of but […]